Shipping policy
Shipping Policy Thank you for shopping with Nova Nest. We are committed to delivering your orders safely and on time across Pakistan.
Order Processing
- Orders are processed within 1â2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times within Pakistan:
- Major Cities: 2â4 business days
- Other Cities & Remote Areas: 4â7 business days
Delivery times may vary during holidays, sales, or due to courier delays.
Shipping Charges
- Standard shipping charges may apply depending on your location and order value.
- Free shipping may be offered on selected products or promotional offers.
Cash on Delivery (COD)
Nova Nest offers Cash on Delivery (COD) across most cities in Pakistan.
Please ensure your contact number and address are entered correctly to avoid delivery issues.
Order Tracking
Once your order is shipped, you may receive a tracking number through SMS, email, or WhatsApp depending on the courier service.
Failed Deliveries
If the customer is unavailable at the time of delivery or provides incorrect information, the order may be delayed or canceled.
Repeated failed orders may result in future order restrictions.
Damaged or Missing Items
If you receive a damaged product or missing item, contact us within 48 hours of delivery with clear photos or videos for assistance.
Delivery Partners
We may use trusted courier services across Pakistan to ensure reliable and secure delivery.
Contact Information
If you have any shipping-related questions, contact us at:
Email: zeebuisness31@gmail.com
Store Name: Nova Nest